Your Source For Finding Free Articles On All Your Favorite Topics. http://artnam.com/ en Thu, 20 Nov 2008 17:24:56 GMT http://artnam.com/Article/Chandigarh/114 Thu, 18 Sep 2008 00:21:38 GMT Since the start in the year 2002, Trivani Media Consultancy Services has been successful in mending roads between the corporate world and communiqué for their targets. We in our journey in the business have given the services in Insurance, Health, Education, lifestyle, Fashion, political, Art & culture. Other than this we are well equipped to handle various section of the corporate communication. Internal PR, Community Service and consumer service PR are one of the few tools we use to ensure... 1edcc24f2d9495bead41fce5c6132793 http://artnam.com/Article/The_important_of_technical_support/106 Wed, 16 Jul 2008 10:24:25 GMT The important of technical support     Do you own a mobile phone, television, computer, or other electronic or mechanical gadgets?  If you do, you may need technical support assistance for wide range of services.In-house technical support   In-house technical supports are technicians available to provide the service necessary for the products.  The manufacturer hires this technical support team and trains them to service the products.  Their services may be free for a... a2fda8c63ea5b505de25bf748ff33944 http://artnam.com/Article/Why_you_need_a_contact_center_partner/103 Thu, 26 Jun 2008 07:07:55 GMT Why you need a contact center partner?   Are you in need of people to assist your customers 24/7?  Do you need people to handle telesales and customer support?  Is your communication with customers or potential clients limited to voice support?  If you want to diversify, as many large companies do, you may need a contact center.  Now, what is a contact center and how will this benefit you, the business owner?What are the benefits a contact center provides the business owner?... 379a452129e86e590877335b7dfa31f9 http://artnam.com/Article/Why_you_need_a_contact_center_partner/102 Thu, 26 Jun 2008 07:06:01 GMT <B><font color="00CCFF" size="4">Why you need a contact center partner?</font></B>Are you in need of people to assist your customers 24/7?  Do you need people to handle telesales and customer support?  Is your communication with customers or potential clients limited to voice support?  If you want to diversify, as many large companies do, you may need a contact center.  Now, what is a <a href="... 602c96775d60e7776528569692314c6a http://artnam.com/Article/Customer_service_live_chat/100 Wed, 25 Jun 2008 09:58:20 GMT Customer service live chat   Do you shop online?  Do you buy machines that may need after-sales service?  Do you get the help you need?  How do you get it?  Manufacturers that have a voice or telephone customer service support are always preferred.  However, in the ecommerce era, live chat customer service support is the most helpful way to get assistance when you need one.    How does it work?   Live chat customer service works like a voice support; this... c95e07a8845becf600377d4a52539724 http://artnam.com/Article/What_is_24_7_support/99 Tue, 24 Jun 2008 09:35:46 GMT What is 24-7 support? Do you get frustrated calling a hot line for many times and still no answer whatsoever?Voice support – you have a warm body attending to you for your inquiries.  Many consumers prefer this type of support service.  However, if you are an irate consumer and you deal with voice support, you may not control your anger and some people regret this later on.   Non-voice support – This is an email support where consumers can send their requests for support and... 791807cd626a3af0f6e877918cdf2064 http://artnam.com/Article/How_to_become_a_Call_center_agent/98 Fri, 20 Jun 2008 14:10:18 GMT How to become a Call center agent   Do you want to apply as a call center agent?  Does it excite you to enter this exciting field because many of your friends do?  If you are interested in a call center job, let this article guide you.  This article will give you a clearer understanding of what a call center is and what call center agents do.    Before we move on, let us define what a call center is.  Knowing the set up and the prime responsibilities of a call center... c54b5668f1f667c23c4a629fdd03a531 http://artnam.com/Article/24_7_amp_9_5_Customer_Support_for_website/84 Tue, 22 Apr 2008 10:17:06 GMT 247 Live Chat, email management and Call center service 0.19/min   24-7 & 9-5 Live Chat and Email management Solution for your website No Infrastructure expenses and NO employee to recruit.  Outsource your Customer support & order taking service to PLACE Support. Place Support is a comprehensive voice-chat-email support service provider. We take care of your customers, providing 24-7 and 9-5 customers support; freeing up your time to focus on other parts of your business. Our unique... 6a7f924551a0abddcaeb243de8b374eb http://artnam.com/Article/Business_Process_Management/74 Wed, 13 Feb 2008 10:16:36 GMT The key to efficiency in any business or organization is its processes. By processes, we mean the steps and actions that must occur for a particular outcome to be achieved. When those processes go wrong, occur too slowly, or simply don't work, the business or organization does not succeed.Just as processes are the heart of every business or organization, business process management BPM is the heart of making those processes work efficiently. Understanding the basics of BPM is the first step in learning... 9dc330c3bc530658e6db607008580e29